Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Learn almost instantly how to manage a document or transfer a database through our array of step by step video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide an intuitive Frequently Answered Questions section where you can easily find solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our support team is on shift 24x7x365 to answer your technical inquiries. Expect a solution within maximum 60 minutes after you have posted the ticket.

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Types of Support

  • VPS Hosting Support
  • VPS Servers Help & Support

  • In case you need to have help working with your administration panel or with one of the pre–configured applications, just inform us and we shall reach you within up to one hour.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • We’ll be online day and night to give you some help with any given server supervision procedure or to help you tweak the present configuration of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely intuitive and easy to navigate. However, if, at any moment, you need assistance, you're able to count on our 24/7 tech support service.
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