Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Hosting Control Panel you will find an in–depth Help section offering a lot of help articles and frequently asked questions. They are compiled by our support team of expert techs. Simply type in your question and our clever software will provide you with the best answer.

  • Top quality support service
  • Instructional Videos

  • For people who wish to discover how to handle a common issue by watching a how–to video, we have added a selection of video tutorials to our Hosting Control Panel. All the tutorial video clips are concise and simple to understand. They offer you step–by–step presentations of different site administration activities.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock help desk support service and a sixty–minute ticket response guarantee. Our expert techs will be at your disposal day and night to reply to your queries and to resolve any problem that you may possibly run into. Simply send a tech support request from the Help Center section and we will reply to you momentarily.