Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service crew is educated to speedily address all of our Linux shared website hosting service customers’ requests and support inquiries. Through our ticketing system, you’ll be able to fill in your inquiry and a support team representative will return to you in less than maximum 1 hour. Basically, practice indicates that the standard answer time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our staff of professionals will be on the web for you 24x7x365 to reply to all your inquiries and to address any issue you might have. You also can submit a help and support ticket from your Hosting Control Panel or drop an e–mail message any time. Additionally, on business days, you can give us a call or make use of the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish guide while working on your sites within the Control Panel, you can always press the Help key and pick your question in the selection of posts that will pop up. We have also turned much of the content articles into training videos. The catalogue of video tutorials will load if you choose the Videos button available in the top right angle.